Search Functionality
How Does the Search Work?
The Shovels dashboard uses an “AND” search logic. When you select multiple search criteria, the results show permits that match ALL selected criteria, not just one or the other.Keyword Search
You can search by description keywords. This is useful for finding:- Specific brand names (like Tesla)
- Building materials
- Equipment types (such as heat pumps)
The search system does not account for typos or terminology variations. Contractors may use different abbreviations (like “SFR” instead of “single family residence”), so keep this in mind when searching.
Permit Statuses
Permits in Shovels Online can have the following statuses:| Status | Meaning |
|---|---|
| Applied For | The permit is in review |
| Active | The permit has been approved |
| Finaled | The permit is fully completed |
| Inactive | No date changes observed for this permit in a while |
Contractor Search
Search for contractors based on the types of permits they’ve pulled. The contractor search provides:- Business names
- Total lifetime number of permits pulled
- Detailed contractor information (for subscribers)
- Contact information
- History of permits pulled
Permit Search
When viewing permits, you’ll see:- Permit status
- Address (when available)
- Detailed information about the work being done
Data Export
Paying customers can download search results as CSV files. This feature is not available on trial accounts.Contact Information
- Support questions: [email protected]
- Sales inquiries: [email protected]
