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Shovels evaluates contractors based on objective data points that can serve as indicators of quality and performance.

Key Quality Metrics

Permit Volume

The quantity of permits pulled indicates:
  • Experience level
  • Business activity
  • Market presence

Jurisdictional Coverage

How many jurisdictions a contractor works in shows:
  • Geographic reach
  • Familiarity with different building codes
  • Business scale

Completion Timeframes

How quickly contractors complete jobs indicates:
  • Efficiency
  • Resource availability
  • Project management capability

Inspection Pass Rates

Track record with inspections shows:
  • Work quality
  • Code compliance
  • Attention to detail

Using Data for Assessment

These metrics help you evaluate contractors for:
  • Experience - How many times they’ve done similar work
  • Local familiarity - Their experience in specific cities
  • Efficiency - How quickly they complete jobs

Supplementing with Qualitative Data

While Shovels focuses on quantitative data points, customers often supplement with qualitative feedback from:
  • Google reviews
  • Yelp
  • Thumbtack
  • Word-of-mouth recommendations
Combine Shovels’ objective permit data with customer reviews for a complete picture of contractor quality.