Shovels evaluates contractors based on objective data points that can serve as indicators of quality and performance.
Key Quality Metrics
Permit Volume
The quantity of permits pulled indicates:
- Experience level
- Business activity
- Market presence
Jurisdictional Coverage
How many jurisdictions a contractor works in shows:
- Geographic reach
- Familiarity with different building codes
- Business scale
Completion Timeframes
How quickly contractors complete jobs indicates:
- Efficiency
- Resource availability
- Project management capability
Inspection Pass Rates
Track record with inspections shows:
- Work quality
- Code compliance
- Attention to detail
Using Data for Assessment
These metrics help you evaluate contractors for:
- Experience - How many times they’ve done similar work
- Local familiarity - Their experience in specific cities
- Efficiency - How quickly they complete jobs
Supplementing with Qualitative Data
While Shovels focuses on quantitative data points, customers often supplement with qualitative feedback from:
- Google reviews
- Yelp
- Thumbtack
- Word-of-mouth recommendations
Combine Shovels’ objective permit data with customer reviews for a complete picture of contractor quality.
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