> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shovels.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Requesting Manual Reports

> Learn how to request custom manual reports from Shovels support when you need specific data beyond standard EDL deliveries.

Users can request manual reports from the Shovels support team for specific data needs.

## How to Request a Manual Report

### Contact Support

Reach out to the Shovels support team via:

* Email: [sales@shovels.ai](mailto:sales@shovels.ai)
* [Contact Us form](https://www.shovels.ai/contact)
* Phone

### Specify Your Needs

When requesting a report, clearly describe:

* **Type of report** you need
* **Specific data points** required
* **Desired format** (CSV, Parquet, etc.)
* **Geographic scope** (states, cities, etc.)
* **Date ranges** if applicable

### Provide Examples

If possible, share an example of the report format you're looking for to help create the report to your specifications.

## Example Use Cases

* **Contractor-specific data** - "I need a list of all solar permits pulled by Vivint or Solar City"
* **Historical data** - "I need an all-time history report, not just the last 12 months"
* **Custom filters** - "Commercial permits for motels, hotels, and restaurants in California"

## Current Limitations

* The web app allows access to data only for the last 12 months unless manually adjusted
* There may be limits on export sizes, so request smaller batches or use specific filters if needed

## Best Practices

1. Be as specific as possible about your data requirements
2. Include examples when you can
3. Specify any particular format requirements
4. Indicate urgency if applicable

<Info>
  As the platform continues to evolve, more self-service report generation capabilities are expected in the future.
</Info>

## Related Articles

* [EDL overview](/docs/knowledge-base/edl/overview)
* [Sample records for verification](/docs/knowledge-base/edl/sample-records)